Using Same Page
Same Page is a brand of Stotteyman Enterprises LLC ("we", "us"). It provides private tools for families to communicate, coordinate and share information. By creating an account or buying access, you agree to these terms. You are responsible for activity on your account and for keeping your encryption recovery key safe.
Who can use Same Page
You must be 13 or older to have a Same Page account. If you are under 18, you need a parent's or guardian's permission to use Same Page, and they agree to these terms on your behalf. Children under 13 cannot have their own account; a parent can add them to the family's Kids & pets page instead, which does not create a login for the child. If we learn that an account belongs to someone under 13, we will delete it.
Family subscriptions
A family subscription covers one family and everyone you invite; there is no per-person fee. Current prices in US dollars are Standard at $20 a month or $216 a year, and Max at $100 a month or $1,080 a year. The price and billing interval are also shown on the plan page and at checkout. Your first family can start with a 30-day free trial; additional families and returning subscribers are charged when they subscribe. You may create or join more than one family, and each family you own is billed separately.
Automatic renewal and cancelling
Subscriptions renew automatically at the end of each billing period, every month or every year, at the current price for your plan, and are charged to your saved payment method until you cancel. If you start with a free trial, your first charge happens when the trial ends unless you cancel before then.
- Cancel online anytime. In Same Page, open Settings, then Subscription, and choose Change plan or manage billing. Or email support@samepagefamily.app and we will cancel it for you. You never need to call us.
- After you cancel, you keep access until the end of the period you already paid for, and you will not be charged again.
- Reminders. Before a yearly plan renews, we email you 30 to 60 days ahead with the renewal date and price. We also remind every subscriber of their plan, price and how to cancel at least once a year.
- Price changes. If we change the price of your plan, we will email you at least 30 days before the new price applies, and you can cancel before then.
Launch lifetime access
The launch offer is sold until October 4, 2026 at 12:00 AM Pacific Time; after that, Same Page is sold by subscription only. It costs $20 USD once for lifetime access to one family space, including invited members. It has no recurring subscription fee. Families who buy it before it ends keep lifetime access after it ends. Lifetime means for as long as Same Page operates. Additional family spaces require a separate purchase or subscription. We create a login using your checkout email and send a setup link and one-use family access code. Keep your code private and save your encryption recovery key. If your purchase cannot be delivered or you purchased in error, contact support with your receipt so we can help.
Refunds
We want Same Page to be right for your family. If it isn't, we make it easy to get your money back.
- Lifetime access: email us within 30 days of your purchase for a full refund. No questions asked.
- Subscriptions: email us within 30 days of your first payment (the first charge after your free trial, or your first charge if you had no trial) for a full refund of that payment. If a renewal charged you when you meant to cancel, email us within 14 days of that charge and we will refund it and cancel the plan.
- How: email support@samepagefamily.app from the email you used at checkout, or include your receipt. Refunds go back to your original payment method, usually within 5 to 10 business days.
A refund ends the paid access it covered. This policy does not limit any rights you have under the law where you live.
Your content and conduct
You keep your rights to the content you add. Do not use Same Page to break the law, harm others, impersonate someone, distribute malware, or interfere with the service. Because family content is encrypted on member devices, keep your recovery key safe; we cannot recover content that your family no longer has keys to open.
Availability and changes
Same Page is in early access. We may change, improve or discontinue features, and we do not promise uninterrupted availability. If we ever decide to shut Same Page down, we will tell you by email and in the app at least 60 days ahead. We may update these terms; if a change materially affects you, we will tell you by email or in the app before it takes effect, and the date at the top of this page shows the latest version. To the extent allowed by law, the service is provided as-is and we are not liable for indirect or consequential loss.
California users
Under California Civil Code Section 1789.3: Same Page is provided by Stotteyman Enterprises LLC, Jacksonville, Florida, reachable at support@samepagefamily.app. Charges are described above. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.