Need a hand keeping your family on the same page? Start here, or email us and a real person will answer.
Create an account, save your recovery key, then create a family and invite the people who belong in it. A family's lifetime access or subscription covers all invited members. You can switch between families from the family selector in the app.
If you sign in with Google, Google confirms who you are and your Same Page passphrase unlocks your family's content. If you forget your passphrase or password, use the recovery key you saved during setup. We can't reset it or rebuild encrypted family content.
The family owner can open Settings to start a trial, change plan, update payment details or cancel. Each family you own has its own subscription or lifetime access. Changed your mind? See our refund policy.
Email support@samepagefamily.app and include the email on your account, the family name, and what happened. Never send a password, recovery key, card number or secret.
Installing on a new device, privacy questions, or ideas for getting your family started.